At Amanoon IT Trading LLC, accessible via Amanoon.ae, we are committed to protecting the privacy, confidentiality, and security of personal and business information entrusted to us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you visit our website, create an account, purchase IT equipment, or engage with our multi-vendor marketplace across the GCC region.
By accessing or using Amanoon.ae, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services, facilitate secure transactions, and comply with legal and regulatory obligations. The information we collect may include personal, business, and technical data.
Personal and business information may include your name, company name, email address, phone number, billing and shipping address, VAT or business registration details, and account credentials when you register, place an order, or contact us. For vendors, we may also collect additional business documentation required for onboarding and compliance.
Technical information may include IP address, browser type, device information, operating system, pages visited, referral URLs, and usage patterns. This data helps us understand how users interact with our platform and allows us to improve performance, security, and user experience.
2. How We Use Your Information
The information collected is used to operate and manage the Amanoon.ae platform efficiently and securely. We use your information to process orders, manage payments, arrange delivery of IT equipment, provide customer support, and communicate important updates related to your account or transactions.
We also use information to verify vendor authenticity, prevent fraud, enhance platform security, comply with legal requirements, and improve our services, product offerings, and marketplace functionality. Marketing communications, where applicable, are sent only in accordance with applicable laws and user preferences.
3. Multi-vendor Marketplace and Data Sharing
Amanoon.ae operates as a multi-vendor marketplace. To fulfill orders and provide services, certain information may be shared with verified vendors, logistics partners, payment processors, and service providers strictly on a need-to-know basis.
Vendors receive only the information necessary to process and deliver orders, such as customer name, contact details, and shipping address. Vendors are contractually required to handle customer information responsibly and in compliance with applicable data protection laws.
We do not sell, rent, or trade personal information to third parties for independent marketing purposes.
4. Cookies and Tracking Technologies
Amanoon.ae uses cookies and similar technologies to enhance website functionality, personalize user experience, analyze traffic, and improve platform performance. Cookies help us remember user preferences, maintain session security, and understand usage trends.
Users can manage or disable cookies through their browser settings. Please note that disabling cookies may affect certain features and functionality of the website.
5. Data Security
We implement appropriate technical and organizational security measures to protect personal and business information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encrypted connections, access controls, and regular system monitoring.
While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is entirely secure. Users are encouraged to maintain strong passwords and protect their account credentials.
6. Data Retention
We retain personal and business information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory requirements, resolve disputes, and enforce agreements. When information is no longer required, it is securely deleted or anonymized.
7. User Rights and Choices
Users have the right to access, update, correct, or request deletion of their personal information, subject to applicable laws and contractual obligations. Users may also opt out of non-essential marketing communications at any time.
Requests related to personal data can be submitted by contacting us using the details provided below. We will respond within a reasonable timeframe and in accordance with applicable data protection regulations.
8. GCC and UAE Data Protection Compliance
Amanoon IT Trading LLC operates in accordance with applicable data protection and privacy regulations within the United Arab Emirates and the broader GCC region. We are committed to respecting regional privacy standards and ensuring lawful handling of personal and business data across borders.
9. Third-Party Links
Amanoon.ae may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.
10. Children's Privacy
Amanoon.ae is intended for business and professional use. We do not knowingly collect personal information from individuals under the age of 18. If such information is identified, it will be removed promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or platform functionality. Any updates will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact:
Amanoon IT Trading LLC
Website: www.amanoon.ae
Email: support@amanoon.ae
Phone: +971 454 79624