Welcome to Amanoon.ae, a multi-vendor technology marketplace operated by Amanoon IT Trading LLC, United Arab Emirates. These Terms & Conditions govern your access to and use of our website, services, and transactions involving IT equipment and related products across the GCC region.
By accessing, browsing, registering, or making a purchase on Amanoon.ae, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.
1. Definitions
For the purposes of these Terms & Conditions, "Amanoon," "we," "us," or "our" refers to Amanoon IT Trading LLC. "User," "customer," or "you" refers to any individual or entity accessing or using the website. "Vendor" refers to third-party sellers authorized to list and sell products on the Amanoon.ae platform.
2. Scope of Services
Amanoon.ae operates as a multi-vendor marketplace that enables vendors to list IT equipment and technology-related products for sale. Amanoon IT Trading LLC facilitates the platform, payment processing, and order coordination but does not manufacture the products listed unless explicitly stated.
Product availability, pricing, specifications, warranties, and delivery timelines are provided by vendors and may vary depending on location, stock, and supplier terms.
3. User Accounts and Responsibilities
To access certain features of Amanoon.ae, users may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
You agree to provide accurate, complete, and current information during registration and to update your information as necessary. Amanoon IT Trading LLC reserves the right to suspend or terminate accounts that contain false, misleading, or incomplete information or that violate these Terms & Conditions.
4. Product Information and Pricing
We strive to ensure that all product descriptions, specifications, images, and pricing displayed on Amanoon.ae are accurate. However, errors may occur. Amanoon IT Trading LLC reserves the right to correct inaccuracies, update information, or cancel orders if incorrect pricing or product details are identified.
Prices are subject to change without prior notice and may exclude applicable taxes, duties, shipping charges, or customs fees unless explicitly stated.
5. Orders and Payments
By placing an order on Amanoon.ae, you make an offer to purchase the selected product(s) subject to vendor acceptance. Orders are confirmed only after payment authorization and order confirmation.
Payments are processed through secure third-party payment gateways. Amanoon IT Trading LLC does not store full payment card details. We reserve the right to refuse or cancel orders suspected of fraud, unauthorized activity, or violation of these Terms.
6. Shipping and Delivery
Delivery timelines and shipping terms depend on vendor location, product availability, and destination within the GCC region. Estimated delivery times are provided for reference only and are not guaranteed.
Amanoon IT Trading LLC is not responsible for delays caused by customs clearance, logistics providers, force majeure events, or incorrect delivery information provided by the customer.
7. Returns, Refunds, and Cancellations
Returns, refunds, and cancellations are governed by the Return & Refund Policy published on Amanoon.ae. Customers are advised to review the policy carefully before placing an order.
As a multi-vendor platform, return eligibility may vary by product and vendor, subject to platform standards and applicable laws.
8. Warranties and Manufacturer Support
Many IT equipment products sold on Amanoon.ae are covered by manufacturer warranties. Warranty terms, coverage, and service procedures are determined by the manufacturer or authorized service provider.
Amanoon IT Trading LLC may assist in coordinating warranty-related inquiries but does not independently guarantee manufacturer warranty outcomes.
9. Vendor Responsibilities
Vendors listing products on Amanoon.ae are responsible for ensuring product authenticity, accurate descriptions, compliance with applicable laws, and fulfillment of orders in accordance with platform standards.
Amanoon IT Trading LLC reserves the right to suspend, restrict, or remove vendors that fail to meet quality, compliance, or performance requirements.
10. Intellectual Property
All content on Amanoon.ae, including text, graphics, logos, images, software, and platform design, is the intellectual property of Amanoon IT Trading LLC or its licensors. Unauthorized use, reproduction, or distribution of website content is prohibited without prior written consent.
11. Limitation of Liability
To the maximum extent permitted by law, Amanoon IT Trading LLC shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use of Amanoon.ae, product purchases, or vendor transactions.
Our total liability, if any, shall not exceed the amount paid for the specific product or service giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless Amanoon IT Trading LLC, its directors, employees, partners, and affiliates from any claims, damages, losses, or expenses arising from your use of the platform, violation of these Terms & Conditions, or infringement of third-party rights.
13. Compliance with Laws
Users and vendors agree to comply with all applicable laws and regulations of the United Arab Emirates and other GCC jurisdictions, including import/export regulations, tax laws, and consumer protection requirements.
14. Termination of Access
Amanoon IT Trading LLC reserves the right to suspend or terminate access to Amanoon.ae at any time, without prior notice, if a user or vendor violates these Terms & Conditions or engages in unlawful or harmful activities.
15. Governing Law and Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising in connection with Amanoon.ae shall be subject to the exclusive jurisdiction of the competent courts of the UAE.
16. Changes to Terms & Conditions
We may update these Terms & Conditions periodically to reflect changes in business practices, legal requirements, or platform functionality. Updated terms will be published on Amanoon.ae, and continued use of the website constitutes acceptance of the revised terms.
17. Contact Information
For questions or concerns regarding these Terms & Conditions, please contact:
Amanoon IT Trading LLC
Website: www.amanoon.ae
Email: support@amanoon.ae
Phone: +971 454 79624